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Terms of Service

Last updated: April 28, 2026

These Terms of Service (“Terms”) govern your use of the website softspot.co and services provided by SullySmiles LLC, doing business as SoftSpot (“we,” “us,” or “our”). By using our website, you agree to these Terms.

Use of Website

You may use our website for lawful purposes only. You agree not to:

Online Ordering

Orders placed through our website are processed by our third-party ordering platform (Toast). By placing an order, you agree to provide accurate information and to pay the listed prices plus applicable taxes. We reserve the right to refuse or cancel any order.

Menu & Pricing

Menu items, descriptions, and prices are subject to change without notice. While we make every effort to ensure accuracy, we do not guarantee that all information on our website is current at all times. Photos are for illustration purposes and may not exactly represent the product served.

Allergen Disclaimer

Our products may contain or come in contact with dairy, eggs, wheat, tree nuts, peanuts, soy, and coconut. We cannot guarantee that any item is free from allergens. Customers with food allergies must inform our team before ordering. We are not responsible for adverse reactions to food consumed when the customer has not disclosed their allergies to our staff.

Events & Catering

Event bookings are subject to availability and require a signed agreement. Deposits are non-refundable unless otherwise stated in the event contract. Cancellation and rescheduling policies are outlined in individual event agreements.

Intellectual Property

All content on this website — including text, images, logos, and design — is the property of SullySmiles LLC and is protected by applicable intellectual property laws. You may not use our branding, logos, or content without written permission.

Limitation of Liability

To the fullest extent permitted by law, SullySmiles LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services. Our total liability for any claim shall not exceed the amount you paid for the specific product or service giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless SullySmiles LLC, its officers, employees, and agents from any claims, damages, or expenses arising from your use of our website or violation of these Terms.

Governing Law

These Terms are governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Fairfax County, Virginia.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated date. Continued use of our website constitutes acceptance of the revised Terms.

Contact Us

If you have questions about these Terms, contact us at:

SullySmiles LLC d/b/a SoftSpot
13905A Metrotech Drive
Chantilly, VA 20151
hello@softspot.co
(703) 547-0120